Save time and money, use a technical author for all your technical writing
Why use a Technical Writer?
How Up-To-Date are your Policies & Procedures?
Do your Product Manuals, User Guides and Online Help Make Sense?
Technical Documents Training
Why use a Technical Writer?
Did you know that good documentation makes your product easier to use, easier to maintain, and easier to sell? Many organisations ask their software designers, business experts and programmers to write their User Guides because they think it is a low cost solution. However we have found that they generally lack the specialist communication skills required to write a great document. Much better that they concentrate on what they do best.
Writing clear, accurate and useful instructions is a specialist skill. We are specialists in technical writing.
back to topHow Up-To-Date are your Policies & Procedures?
Do they describe the way you do things now, or some time ago? Are your policies and procedures living documents that you use, or are they just gathering dust?
Aims & Objectives has over 30 years experience in investigating and documenting policies and procedures and we can help you make sure:
- all your policies and procedures are up to date so you are ready for any audit
- if key people are not around, it’s easy to find out what needs to be done
- no-one can say they have forgotten how to do a procedure because they know where to find it when they do
Do your Product Manuals, User Guides and Online Help Make Sense?
Anyone using your products or software needs to know how to use what they have bought from you, without you being there telling them what to do. Using Aims & Objectives to produce your product manuals and user guides allows you to do what you do best: develop your product.
So, what are the benefits of having great procedures manuals, product manuals and help systems?
For you we…
- add value to your offering, so your customers get a more professional product
- ensure you are not spending time helping customers to perform basic tasks, saving you time and money - you are not fielding phone calls and enquiries
- create the manuals so they can form the basis of a training course if your customers are keen on face to face training, which can provide you with an additional income stream
For your customer we…
- ensure your customers can find out how to perform basic tasks straight away, and can also learn about advanced functions when they are ready
- explain tasks from an outsiders or learners point of view – this is very hard to do if one of your development team produces the manuals
- help your customers to fully understand the commercial benefits of using your product or software
- select the best medium to present the information, this can be a PDF, hard copy, online manuals or guides, web page, training materials and so on
Our technical authors can also help with White Papers, Software Support, Information Mapping and many other forms of technical writing.
back to topTechnical Writing Training
Don’t forget we run Technical Writing Training for those of your team that want to learn the secrets to writing technical documents. We run both one day intense technical writing courses or two day technical writing workshops with more time to practise the skills required – even on your own work. Check out our Training page for more details.
These are difficult times, so our involvement can be tailored to your budget. If you have a specific budget let me know. Even if you have a small budget, don’t worry – I will work with you to make sure that your money is spent carefully to get the maximum possible return. Pick up the phone to have a chat about how Aims & Objectives can help you, or send me your contact details.
